Aviation Cyber Security

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Security has always been the number one priority for all airlines.

Today with enhanced technology, airlines can improve the connectivity of their flight operations and air traffic systems to achieve optimal financial and operational performance. Improved technology also helps airlines to better understand and target their customers.

Things in the aviation industry are changing faster than ever before. Consumer demand for live in flight entertainment choices, and on board WIFI connectivity for mobile devices used for streaming, is increasing and major carriers are bowing to the pressure as companies need to follow the trend to stay competitive.

Cyber security risk is a major concern for the airline industry. Given the highly sensitive nature of flight systems and passenger data, it’s no wonder that airlines are very concerned with how to deal with cyber threats.

And as all this data is stored in cyber space, it gives cyber criminals and hackers more sophisticated technology to perpetrate attacks that can lead to loss of valuable data and cause chaos and distress.

Today most airlines are using Radio (VHF) and SATCOM to connect pilots with ground crews and with airport and Air Traffic Control, leading to greater efficiency, but at the same time it is also leaving a huge gap where they create greater opportunities for cyber attackers and hackers.

While airline security procedures have been effective so far, there are changes in the industry that are creating more access points for hackers including:-

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1)The widespread use of tablet-based electronic flight bags (EFBs); EFBs are particularly popular with pilots as they have taken the place of heavy binders that pilots used to carry onboard.

2) The expansion of in-flight entertainment and Wi-Fi connectivity systems.

3) The modernization of air traffic control, which uses NextGen to improve network efficiency by using GPS (global positioning system) that is software based and connected to the Internet.

4) e-Enabled ground and onboard systems.

5) Cargo handling and shipping.

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These threats need to be managed in a well planned and holistic manner with airlines closely cooperating with other carriers, hardware and software providers, along with airports, aircraft manufacturer’s and other industry stakeholders, as also their back-office IT, maintenance, operations, and consumer facing systems because failure in one area can affect others.

While an airline’s first goal is to prevent incidents, it is evident that threats in today’s environment cannot be entirely prevented.

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Overall, security procedures to date have been highly effective and airlines are trying to stop attacks from occurring both on the ground and in the air.

But without any uniform industry standards in place, each responsible airline has to consider how to reduce the risk of a cyber attack and how to deal with one when it happens.

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OS: PwC 2016 special report series: Cyber security and the airline industry.
PC: Shutter Stock; Aviation today; TTG Asia ;CTO Vision; Daily mail

 

Baby on Board !

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I love kids. The quiet, cute and cuddly kinds.

They make me all mooony when I see them throw an unintended smile at me. I wish I could lip-bite into their chubby cheeks or just tickle them on their tummy.

However travelling with them ….well that’s a completely different story!!

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I did travel a lot with my young ones. And although travelling with 2 little boys was quite a handful, I was mostly lucky when they would sleep through most of the flight. But you can’t be lucky always now can you?

There were always instances when everything would go topsy turvy, with either one of them being absolutely crabby, and then I would be spending most of the flight carrying them around the aisle so that the rogue would keep quiet!

Seriously, I would be a reck myself hoping that the fellow passengers do not throw me off the plane as well!!! And back in those days we didn’t have the luxury of travelling with mini screens full of entertainment to keep the tots occupied till they got tired and fell asleep.

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Travelling with a ‘hangry’ cry baby can be a nerve racking experience especially on a long haul flight. After all, tots can be messy, tantrum throwing, and easily bored little creatures when confined to a cramped aircraft seat.

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Some of the tips that I am about to share have helped me survive on what otherwise would have been every flyers worst nightmare!

  • Carry their favourite toy or their ‘security blankie’ always. It keeps them secure and comfy.
  • Monitor their eating even on a plane. If it means having to carry some of their favourite snacks, it will be well worth the trouble. Remember if they are fed they will be less cranky. Keep an empty bottle handy which you can refill with water every now and then to keep them hydrated.
  • Carry their activity books, some Flash cards or sticker books or you can even use that in-flight magazine to play I Spy, or even let the child interact with other flyers as long as they are both enjoying it.
  • Pack a few items which are multiple purposes. Baby wipes, for example, can be used to clean messy hands or tray tables or get food off of clothes. A fleece jacket can also be doubled up as a blanket, pillow or even help you cover up if you are a nursing mother.
  • In this digital age don’t be too strict with ‘screen time’ while travelling with kids. Download their favourite content before you set out. That way they will be quiet and comfortable, and so will you.

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Plan your trip the best you can — and then just roll with it. Booking red-eye flights, for example, or flights that coincide with nap times, can help reduce the need for a lot of in-flight entertainment.

While you plan hotel accommodations, don’t forget to stay somewhere with space to explore. Kids hate being cooped up in small spaces. So to avoid meltdowns, try to stay near places that they can run around and explore.

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TOP TIP: Put empty water bottles in hand luggage and refill them after security.

TOP TIP: Psychologists say young, nervous flyers like to feel in control of their situation and that toy planes they can pretend to fly may help

TOP TIP: Be ready with distractions if your children don’t like seat belts and have sweets at take-off and landing to avoid blocked ears.

TOP TIP: Cabin crew say one toddler is sick on almost every long flight, which is why children need top-to-toe changes of clothes and parents need spare T-shirts. It’s why wet-wipes and plastic bags for smelly clothes are ‘must-carry’ items.

TOP TIP: Try to catch a few winks when your baby is asleep. It will renew your energy too.

TOP TIP: It’s a good idea to let the child roam around and stretch their legs at airports in between inter connecting flights.

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To be clear, these tips aren’t meant for everyone. Every kid — not to mention every trip — is going to be different. What you plan to do and where you plan to go may mean that some of these suggestions just aren’t feasible. And that’s completely OK.

And lastly keep your composure. There’s not much you can do to tone down that passenger who complains the moment your child sneezes or giggles. Here’s what you need to remember: As long as you’re trying (and what parent isn’t?), you’ve got almost everyone on your side.

 

Safe travels

Madhavi

 

 

A photo walk through the TWA flight center

 

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The last time the Trans World Airlines (TWA) terminal at Kennedy International Airport saw a weary traveler was in 2001.

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The flight centre has since been closed until May 2019 , when it reopened and transformed into the lobby of the new TWA hotel , the only on site airport hotel.
Offering an homage to a past era of aviation, today the terminal’s twin corridors lead you to the TWA hotel with 512 rooms.

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What was once an ‘Arrivals hall’ , is now the reception area of the hotel . The check in desks of the terminal serve as the reception desk .

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Lining the walls are the many pictures of the cities TWA  once flew to.

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Hotel guests will feel like they’re stepping back in history — with the old flight board on display, model cars in what will be a restaurant, rotary pay phones and red plush furniture. There are more than 500 guest rooms, dozens of meeting rooms and even an infinity pool on the roof.

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Walking into the Flight Center, you are greeted first by a vintage Lincoln in the porch. As you enter you see a ticking departures board and a hostess dressed in a purple polyester TWA uniform. Moving on the graceful staircase, the Sunken Lounge, huge window panes, and a view of a restored TWA plane on the long-abandoned runway..

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A cocktail lounge in a repurposed Lockheed Constellation L-1649A from the 1950s stands outside the new hotel. Four large sofas and eight vintage airplane seats reupholstered with a retro pink and orange plaid seat the guests .

 

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The display of TWA uniforms and luggage through the decades is just one taste of history in the brand new hotel.

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There are multiple places to eat throughout the TWA Hotel, such as the Paris Cafe, located on the mezzanine level of the historic building. The 200-seat restaurant is now open for breakfast, lunch, and dinner and serves food inspired by in-flight menus from TWA.

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For quick meals, what was once the ‘Departures Hall ‘ now has a mini food-court style offerings and coffee carts.

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Located through the terminal are the multiple memorabilia reminding you of the aviation era gone by.

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Whether you’re an avid plane spotter or just love rooftop bars , the Pool Bar at the TWA Hotel is worth visiting . Looking out over JFK’s Runway 4, you can watch JetBlue and Delta planes take off while sipping a cocktail at the bar or while swimming in the infinity edge pool.

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The TWA hotel at JFK Terminal 5 takes you down memory lane with a marketable “story” and some absolutely wonderful ‘Instagrammable’ photos.

 

Madhavi

 

 

PC: Personal;TWA Hotel;

 

 

 

Amazon.in goes beyond being just a marketplace.

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I am such an online shopping kinda person. Be it apparel, FMCG, books, personal items or electronics, I just love seeing and usually end up buying  some of them on Amazon.in

Imagine my surprise when yesterday I noticed that Amazon India  has also included flight bookings.

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Available only in India at the moment on domestic sectors, customers can now also do flight bookings and avail rewards and cashbacks in addition to shopping, money transfers, utility bill payments, mobile recharges – all of this in one single app.

How cool is that?

Does this mean that having started selling flights, this behemoth seems getting ready to devour all the large OTAs (Online Travel Agents ) globally?

Sample this: As per Forbes, 2019, Amazon.com transacted goods and services worth USD 916 Billion, as against only 160.5 Billion transacted by Delta, United, American Airlines, Lufthansa, Southwest, Expedia and Cleartrip – put together ! This makes Amazon 5.7 times larger than the 5 top airlines and 2 largest OTAs combined.

 By partnering with Cleartrip in creating best in class travel experiences, Amazon.in is enabling the existing customers to do more with their app and their Prime members can now avail more value from their membership.

Despite the abundance of meta search engines, like Kayak, and Google Flights, and OTAs, finding the lowest-priced airfare is still a tedious process. Amazon hopes to change all that by offering the lowest possible price. Amazon potentially has a large impact in travel, both from a booking and advertising perspective.

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Airlines such as Vistara UK, GoAir, SpiceJet, and Indigo were among the carriers offering flights through the service.

Amazon.com is the world’s largest eCommerce marketplace till now focusing on e-commerce, cloud computing, digital streaming and artificial intelligence. And is one of the Big Four technology companies along with Google, Apple and Facebook.

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Amazon Prime Air, is a cargo airline brand name for Amazon’s freight delivery service based in Ohio. And we have also heard that Amazon is building an airport outside of Cincinnati to have greater control over their shipping by air and remove the need to use third parties like FedEx, UPS, and USPS.

Now that Amazon is expanding its footprint in travel, do you think we will soon see a commercial “Amazon Air” flying the skies anytime soon?

Stay tuned to more information on this exciting news!

-Madhavi

 

 

 

PC: Newsroom Miami Intnl Aiport; Amazon.com;Amazon.in