Jet ….set….GO

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Up in the air- that’s where they are supposed to be….yes I am talking about planes here.  All those lean mean flying machines that have been grounded due to this disastrous pandemic.

The International Civil Aviation Organization (ICAO) is a UN specialized agency, that manages the administration and governance of the Convention on International Civil Aviation (Chicago Convention) in support of a safe, efficient, secure, economically sustainable and environmentally responsible civil aviation sector.

The ICAO Council has adopted a new task force produced by the Council’s Aviation Recovery Task Force (CART) and is aimed at restarting the international air transport system and aligning its global recovery, post COVID 19 .

The ICAO along with CART has resolved to partner with its Member States, international and regional organizations, and industry to address the various challenges and to provide global guidance for a safe, secure and sustainable restart and recovery of the aviation sector, keeping the health, safety, and security of the travelling public of paramount concern.

This restart and recovery is best supported by an international approach and is based on 10 key principles:

  1. Protect people: harmonized but flexible measures;
  2. Work as one aviation team and show solidarity;
  3. Ensure essential connectivity;
  4. Actively manage safety-, security- and health-related risks;
  5. Make aviation public health measures work with aviation safety and security systems;
  6. Strengthen public confidence;
  7. Distinguish restart from recovery;
  8. Support financial relief strategies to help the aviation industry;
  9. Ensure sustainability;
  10. Learn lessons to improve resilience.

Globally- and regionally-harmonized, mutually-accepted measures are essential. The success of aviation’s recovery  and to reinforce the aviation ecosystem today and in the future will be best achieved with collective efforts among stakeholders across regions and sectors, with rigorous follow-up to the recommendations and measures outlined in the report across all levels, local, national and international.

The world needs aviation and aviation today is in great need of a thrust that will enable planes to be airborne once again. Solidarity among all countries and regions and industry sectors will be extremely critical going forward. Restoring public confidence in air travel is not only imperative but it has some broad benefits too.

It is not only about the operational and economic viability of the aviation sector that is important here. But also of having the faith , the economic livelihoods and the stability of the massive number of people working at the frontline and the back offices in this industry, restored.

For more detailed report check out the ICAO page here

 

Happy flying again

Madhavi

 

 

 

OS:ICAO

 

 

 

The COMEBACK PLAN

How the INDIAN TOURISM & HOSPITALITY Industry will open its doors post Covid-19

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The pandemic has crushed the global economy and shut down the tourism industry. Everything is falling like a ton of bricks. It’s like a torpedo has just hit the ship. It may take months or maybe even seasons to come back and stand on its feet if data is anything to go by.

While the entire tourism industry which includes Airlines, Hotels, Airports and all its partners are sending out their prayers and thoughts to the millions of people across the globe who have unfortunately suffered the wrath of the Virus, they are also gearing up and committing to making a difference in whatever way they can. Whether it is evacuating people from wherever they are stranded, to chartering flights in providing essential supplies and being an important link in the supply chain or even opening their doors to the community at large by providing food and shelter anywhere required.

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HOTELS are working hard in preparation of reopening their doors post the lockdown, ensuring that the facilities are safe, clean and ready, making sure that patrons feel secure in the areas of cleanliness, hygiene and social distancing so that when they walk through the doors they know the hotels commitment to their health and safety is of paramount importance and a priority.

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Deep cleaning and sanitization procedures will be carried out according to the new stricter norms. Rooms may have minimalistic approach and amenities could include sanitizers and wipes.

Most hotels have already started virtual trainings for the teams on the new standards, be it the airport assistance, front of the house, in-room delivery, laundry or the kitchen and have come up with new seating plans for the meeting spaces, restaurants and staff cafeteria.

AirbnbRelief

AIRBNB distinguished itself with an inventory of mostly short-term rentals. It offered the hosts a steady income to cover up their mortgage payments etc and offered would-be travelers who couldn’t afford fancy hotels, a chance to rent a room or a home in a cool glitzy neighborhood for maybe half of the cost of a hotel stay.

What would have been a roaring public listing announcement this year has now flown out of the window so to speak. And even if things start limping back to ‘normalcy’ by the end of the year let’s not forget the underlying issue here: how will AIRBNB find customers willing to stay in other people’s homes after all this?

Unfortunately, no one knows how long the crisis will last or how it will change consumers’ behavior. As the world puts on surgical masks and latex gloves, the corporate sterility of a Sheraton or a Hyatt suddenly seems a lot more appealing than somebody else’s bed. So has the AIRBNB’s moment ended? Only time will tell.

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With unprecedented consequences, many AIRLINES have grounded all, or almost all of the planes in their fleet. Several airlines are now flying passenger aircraft as freighters. Unless the government provides a stimulus to the cash strapped airlines, the year 2020 will see a lot more airlines staying grounded rather than up there at 35000 feet flirting with the skies.

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An action-oriented, and digitally supported “flight plan” is imperative for airlines to emerge stronger from the COVID-19 crisis. One of countless air-travel challenges will be on getting passengers off their plane and through passport control, baggage reclaim and arrivals without putting them in close proximity to each other.

Airlines will have to accelerate consumer confidence about the safety in flying again, making sure to enhancing the need for sanitization of the aircraft after each route.

Assigning the necessary space for people on flights won’t be any easier. Armrests, tray tables and seat-belt buckles will have to be disinfected after every journey; and in-flight magazines and all other reading material have been removed.

Of course the ground turnaround time will have to be re planned for all LCCs – for whom timing was of paramount importance in pre Covid-19 days.

Airlines will have to begin imposing specific limitations for passengers, including requirements before boarding and have stringent security measures put in place at  boarding , such as mandatory health screenings or certificates, carrying personal water bottles, wearing masks and gloves at all times during the duration of the flight, and limit or refrain from carrying cabin baggage .

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Post COVID-19 AIRPORTS will have the gigantic task of maintaining social distancing through-out the terminal buildings inside as well as at the approach. What they will also need to work on is managing a contactless passenger process to avoid the risk of infection. E boarding cards, self -Check-in kiosk and Bag Tag printing, Self Service Bag Drop facility, Biometrics, will have to be implemented at airports across the country.

Each airport will be responsible to sanitize, maintain the hygiene and cleanliness of the passenger processing equipment units used at the airport, including boarding pass printing kiosks, bag tag printers, digital payment modes, card machines and scanners, security zones, trays to scan cabin bags, laptops etc.

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Sanitizers will have to be placed at all the locations that involve touching of the equipment before and after the process zone.

In the days and weeks following September 11 of 2001, the world changed. We all just felt it in our bones that nothing would ever be the same again. There was a pre-9/11 world and we are now looking at a post COVID-19 world.

Staff of food delivery companies sit on social distancing chairs due to coronavirus disease (COVID-19) outbreak, as they wait for their costumers' orders at a department store in Bangkok

While the 2008 financial crisis changed the economy, 9/11 changed us; it bought out our worst fears into the open. It created a shift in thinking and our sense of self. It changed how we viewed the world. There was a “lost innocence.” And as the Coronavirus has rapidly unfolded in the past few months, we feel that way again, on a massive global scale.

From how we work, travel, and conduct our day-to-day lives, everything is going to be different. We can see that a change is coming.

Let’s hope this change is a positive one. And this change of a ‘new normal ‘offers us a clean slate to decide on and create a better and brighter future for each one of us and for all of humanity.

 

-Madhavi

 

How COVID-19 will change the way you travel

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COVID -19 is like the monster that engulfed the entire world in its pandemic circle too fast. Most countries did not have time to even prepare for the basics, leave aside eventualities.

Besides targeting people’s health this pandemic has also devastated businesses around the globe leading to unprecedented job losses, closures of establishments and doom as far as economy goes – worst since the Great Depression of 1930s.

Every component of the Travel and Tourism industry, including air, rail,  ground transport  and hotels & restaurants are the most severely hit sectors globally, as the outbreak continues to take its toll.

What is now important is to try to plan ahead of the curve , to re-imagine and re-shape the new reality of travel.

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Social distancing – the new norm?

After this contagion has been contained, international travel may not be a top priority for the majority of the global population, partly out of fear (until a vaccine is found), and partly due to the collapse of the economy.

Airlines and airports will have to work together in tandem to bring back customer confidence, and to support a new way of travelling defined by social distancing and increased sanitization.

Although compulsory, this could be particularly challenging for smaller airports which tend to have large crowds of people due to relatively small spaces.

Managing large queues in typically congested areas such as check-in halls and security/immigration checkpoints poses an additional challenge.

Queue management will have to be enforced strictly which could ‘up your time taken door to door’ with longer pre check in times and longer wait at security and immigration.

Of course technology will have to take a leap forward and enable airports and airlines overcome the hurdles of this new reality; besides a lot of self discipline amongst travellers.

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Automation will become paramount

All elements of the industry will have to make swift progress to re-imagine, re-shape and re-invent travel.

A range of contactless, self-service technologies to screen the vital signs of passengers, and baggage drops will have to be implemented by majority of airports. And for this the demand for automation, robotics and biometrics, will only become stronger.

The implementation of biometric E-gates may somewhat cut queuing times in the future but getting a number of airports e-enabled could be a mammoth task as of now.

With a lot of people unlikely to be wanting to touch surfaces and interact with agents as little as possible, automating as many passenger processes as possible will be crucial.

Maybe scanners on the lines of CCTV and surveillance platforms could be adapted to spot passengers who are indicating potential illness symptoms.

And of course carrying a certificate of immunity along with other travel documents will become mandatory.

To take things really out of hand, so to speak, passengers may turn to using their own devices at every touch point – right from checking in and navigating through the terminal, to controlling In flight entertainment  creating a real opportunity for airlines to promote relevant ancillary services though their mobile apps.

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Reconsider flight schedules

Most airlines especially those who have quick turnarounds between flights will have to look at rescheduling their time table to ensure thorough sanitizing of the aircraft while on the ground/in transit.

Cabin decontamination will have to be given centre stage to reassure passengers and crew that the cabins are sanitized and healthy.

However, reduced turnaround time has always been a weapon for airlines to cut costs, and also to keep airports profitable, so this would certainly pose a big challenge to the industry.

Also in the immediate future airlines will also have to consider using “social distancing” within the aircraft. The “seat separating” approach in which every second seat in the aircraft would have to be left unoccupied.

This would present another financial blow to airlines. But looking at a different point of view here, giving passengers a vacant space could also provide a sort of “a new premium travel experience” since passengers are guaranteed of having an empty seat next to them.

Although this could have a positive passenger experience so to speak, will the airlines charge more in such case? …. and more importantly will the passengers be willing to pay more.

If industry veterans are to be believed it will take a year to 18 months to reach anywhere near pre-crisis traffic levels, and the industry may not record pre-COVID-19 traffic volumes again before the end of 2021.

But at the same time, it is important to remember that while this crisis has put immediate growth ambitions on hold; all stakeholders should use the real opportunity for meaningful innovation and transformation to be accelerated.

Ultimately, airports and airlines must take action now to help secure consumer confidence and ensure they are well placed when the demand for air travel inevitably returns; and also be future-ready!

ny9

 

 

-Madhavi

 

 

OS:FTE
OP: AirlineTrends;TravelDaily; GoogleNews

Use Technology to your advantage…Take a virtual tour

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The last few days have been excruciatingly difficult for each one of us. With the entire world in a state of lock down and restricted movements, with governments telling us to stay at home and to only go outside for food, health reasons , and maintain social distancing, the one thing we shouldn’t neglect to do is look after our mental health .

Since many of our regular social activities are no longer available to us, let us look at things from a broader perspective.

Let’s follow a different rhythm of life, a chance to be in touch with others in different ways than usual.

Let’s be in touch with other people regularly on social media, e-mail or on the phone.

Create new daily routines that prioritise looking after yourself.  Read, watch movies, try new relaxation techniques, or finding new knowledge on the internet.

With all travel ceasing, a good way to indulge in your wanderlust is to make full use of technology and take a virtual trip to anywhere you like, without spending a dime and leaving your room.

If you’re seeking a bit of adventure, check out Google Maps’ virtual treks.

You can hop from climbing El Capitan in Yosemite to journeying around Petra in Jordan to braving the icy terrain and looking for polar bears in Churchill, Manitoba in just a matter of minutes.

So go ahead and enjoy this virtual vacation.

The only remaining question: Will you watch from your bed or your couch?

 

Stay safe.

Madhavi

 

 

 

 

 

The planet is dying. Are you going to save her ?

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The numbers are grim. Humans have significantly altered three-quarters of the earth’s land area, and leaving more than half a million species without enough habitats to survive.

Our forests are flattened. We’ve destroyed a third of the planet’s forest cover.

Our oceans are running dry. Our development of coastlines, drilling of sea beds, and plastic pollution make the seas inhospitable to healthy marine life populations.

Climate change, Industrial pollution, Epidemics, the list is endless.

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And most of this is caused due to human interference with nature. Oceans have more plastic than fish; hills have more rubbish strewn by us than what it can sustain.

We need to understand the role nature plays in our life. We do not exist independently of nature. We need pollinators to grow fruits and vegetables, freshwater streams and wetlands to supply and filter drinking water, fertile soils to meet our agricultural demands, forests to provide medicines, and oceans to provide food.

So what is the tipping point before the earth around us totally collapses?

How more of the blame game are we going to be playing, before the planet totally caves in and disintegrates?

How much more collateral damage are we going to allow in the name of progress?

What are we leaving behind for the future generations to come?

Is rapid technological progress and human activity that continue to add heat trapping greenhouse gases to the atmosphere, driving the Earth to the edge?

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Every day, new evidence of our unsustainable impact on the environment is emerging. We are seeing the effects of climate change from the North Pole to the South Pole and everywhere in between.

The UN estimates that, in the last 10 years, climate-related disasters have caused $1.4 trillion of damage worldwide. The unprecedented loss of biodiversity we are seeing today is an existential threat to human life and economic development. If the biodiversity index were considered akin to the stock market, our planet would be heading for a spectacular crash.

No human technology can fully replace “nature’s technology”, which is perfected over hundreds of millions of years in sustaining life on Earth.

We can’t have a prosperous future on a depleted planet. If we continue to produce, consume and power our lives the way we do right now, forests, oceans and weather systems will be overwhelmed and collapse.

Bottom line: We can fix this.

planet-earth 

We have the power to stop the projected ecological catastrophe, but it will require a paradigm shift—a radical reorganizing of our technological, economic, social, and economic systems.  We will have to say a Good-bye to extractive industries, like mining, biomass, and fossil fuels, and say hello to recycling, renewables, and reusables.

We must curb our consumption rates across the board, (ditching our plastic habits is just the beginning). And trade-offs—less meat for more vegetables, more public transit for less pollution.

And we must, above all, make the planet’s natural systems a leading priority in our collective fights for a better world. Anything less won’t cut it.

The moot question however is- are we willing?

 -M

 

 

PC:CC0 Public domain;WashingtonPost;Economictimes

Passenger Experience Initiatives

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Operating in a volatile environment, airlines today are influenced by a variety of external factors that impact their business – either on the ground or in the air.

Extreme weather conditions, natural disasters, mechanical problems, labour issues, air traffic congestion, security alerts and other disruptions can not only damage an airline’s brand value but also generate unexpected costs, not to mention the fact that it puts tremendous pressure on the airports and the ground staff to accommodate passengers on next flights.

To deal with such delays, airlines as well as to an extent airports need the agility to restore normal services swiftly and cost-efficiently.

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Airports, both large and small, are noisy, crowded and stressful. As global air traffic continues to grow—the International Air Traffic Association estimates the current volume will double by 2035—and airports everywhere will be feeling the impact.

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Crowded terminals and runways, longer queues and wait times and increased number of frustrated passengers seems like an impending doom for the travel business.

Airport operators who cannot expand their infrastructures due to environmental issues, space restrictions or a lack of capital must find new approaches to be more efficient and responsive to passenger needs.

Technology and access to accurate data can greatly improve an airport’s operational efficiency to improve passenger experience, which is the need of the hour with millions of travellers taking to air.

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International hubs such as Dubai, Changi and Helsinki are concentrating on how to deliver high quality experience to travellers using their services.

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Massive airport expansions and an emphasis on creating Zen-like atmospheres, or designing more open spaces and adding  facilities is fine but to deliver the best possible passenger experience involves synchronizing with multiple operators by getting ahead of issues, before they become disruptions.

A Total Airport Management approach is needed by using real-time data to detect, and even predict, passenger needs hours in advance, and deal with emerging situations before they become problems.

A holistic view of the passenger, that begins even before they leave their homes. Weather, road and rail conditions can impact their arrival times at the airport, while flight delays can change the departure times and could impact their onward journey. Knowing these factors beforehand and understanding passenger volume and activity helps airports optimize wait times and better coordinate the passenger experience.

Retail partners better anticipate foot traffic and revenues.

Using data on meteorological conditions, flight prioritization, runway traffic loads, aircraft turn-around times, and baggage and passenger operations mean reduced delays, unnecessary fuel burn, and cost savings for airlines.

Outside data sources, such as weather and traffic information, can be pulled in to support decision making (e.g. by anticipating flight delays due to rain, fog or likely storms airports can call in more staff to handle the unforeseen delays).

What passengers want from air travel is to get to their destinations on time with minimal inconvenience and stress.

To provide this experience for growing volumes of passengers, airports must forecast capacity demand years, seasons, months, weeks, days in advance, to be as prepared as possible.

Information regarding estimated wait times for security screenings, customs processing and baggage arrival should be used on airport displays to provide airport maps and show passengers how to get to where they need to go without unnecessary delay.

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As air travel increases, airports that lack the funding and/or space to expand their facilities must find ways to minimize disruptions and deliver exceptional service to passengers and airlines alike by adopting technology-driven capabilities that provide greater end-to-end visibility and planning across landside and airside operations.

When your customers only travel every now and then, their airport experience is a big deal. Your infrequent air travellers are often vacationers, and their experience forms an integral part of their overall vacation experience, setting the mood for the entire trip.

-M

 

 

 

 

PC- Dsilymail;happyornot.com;internationalairportreview
OS: – www.internationalairportreview.com

Did you Know?

Read below for some Interesting Facts about Airports, Airlines and Air Travelling, that you probably didn’t know.

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  • All International Airline Pilots must speak English. The ICAO (International Civil Aviation Organisation) standard is that English is the only official “universal” language for telephony in civil aviation. This essentially means that all official communications in the Air Traffic Control system should be available in English in order to be considered ICAO Compliant.
  • Flights longer than 8 hours require 3 pilots (1 captain and 2 first officers) to rotate flying duties. Flights longer than 12 hours require 4 pilots (1 captain and 3 first officers). They usually fly 3-4 hour shifts.

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  • Though it’s technically not mandated by the FAA, each airline pilot flying the aircraft, eats a different meal to minimize the risk of all pilots on board being ill.
  • The height requirement for Flight Attendant is for safety reasons, making sure that all flight attendants can reach overhead safety equipment.
  • Dimming the lights for takeoff and landing isn’t a mood effect. It’s done so passengers’ eyes can adjust to the dark, just in case there’s an emergency that shuts off the lights. Similarly, flight attendants have passengers raise their window shades during landing, so they can see outside in an emergency and assess if one side of the plane is better for an evacuation.
  • Keeping the blinds open while take-off and landing is for the passengers to spot any fire in the wings or to spot any vehicles in the tarmac so they could alert the crew.
  • Instruction to fasten the seat belts and to make the seat upright while take-off and landing is primarily for the safety of the passengers. But it also stabilizes the centre of gravity of the aircraft and helps controlling the plane.
  • It’s impossible to lock yourself in the bathroom. Do you ever notice how the flight attendants flip a little switch on the lavatory door before takeoff and landing? That switch locks the door so it won’t fly open and can be flipped on or off at any time.
  • An air traveler can lose approximately 1.5 liters of water in the body during a three-hour flight. That dry air saps the water from your body, to the tune of about 8 ounces an hour, which is roughly a two-litre bottle during a 10-hour long-haul flight. Stay hydrated, friends.
  • You lose out on a third of your taste buds during flights. About a third of your taste buds are numbed at altitude, which is why the savory flavors in tomato juice are enhanced — a big reason why people crave Bloody Marys and think they taste so much better on planes.
  • The safety instructions on most flight include how to use the oxygen masks that are deployed when the plane experiences a sudden loss in cabin pressure. However, one that thing that the flight attendants don’t tell you is that oxygen masks only have about 15-minutes worth of oxygen. That sounds like a frighteningly short amount of time, but in reality that should be more than sufficient. Oxygen masks drop when the airplane cabin loses pressure, which means the plane is also losing altitude. Pilots respond to that situation by moving the plane to an altitude below 10,000 feet, where passengers can simply breathe normally, no extra oxygen required.

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  • Ever notice trails left by planes. Those white lines that planes leave in the sky are simply trails of condensation, hence their technical name of “contrails.” Plane engines release water vapor as part of the combustion process. When that hot water vapor is pumped out of the exhaust and hits the cooler air of the upper atmosphere, it creates those puffy white lines in the sky. It’s basically the same reaction as when you see your breath when it’s cold outside.
  • Some airplanes have secret bedrooms for flight crew. On long-haul flights, cabin crew can work 16-hour days. To help combat fatigue, some planes, like the Boeing 777 and 787 Dreamliners, are outfitted with tiny bedrooms where the flight crew can get a little shut-eye. The bedrooms are typically accessed via a hidden staircase that leads up to a small, low-ceilinged room with 6 to 10 beds, a bathroom, and sometimes in-flight entertainment.

crew rest

  • The largest passenger plane was the Airbus 380 – nearly 240 feet long, almost 80 feet high, and has a wingspan of more than 260 feet. The double-decker plane with a standard seating capacity of 555 passengers is being retired after just 12 years in commercial service.  The A380 is expensive for airlines to fuel and maintain. Filling up an upwards of 550 plus seats look impressive on paper, but troublesome from a business perspective. The aviation industry is about “putting butts in seats,” as the saying goes. So if you can’t fill up those seats the airline is in serious trouble.
  • You ever notice that little hole in the bottom of your window? That little hole in the plane window might save your life. That’s the breather hole, and besides keeping in warm air so you don’t get too chilly, it regulates pressure — ensuring that should anything happen to the outer pane of the window, the pressure won’t cause the inner pane to break, at which point you’d suddenly be sucking in oxygen at 35,000 feet.

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  • Usually, turbulence only drops you a few feet in the air. Though you might feel like you’re on the top floor of Tower of Terror, run-of-the-mill light turbulence only drops the plane a few feet in altitude. Moderate turbulence — the kind pilots tell the flight attendants to sit down for — moves the plane 10-20 feet. Severe, white-knuckle, talk-about-it-for-the-rest-of-your-life turbulence might move a plane 100 feet in the most extreme circumstances.
  • The average Boeing 747 has around 150-175 miles of wiring inside it…and about 6 million parts and is more fuel efficient than a hybrid.
  • Planes can fly with one engine, and land with none Not that the pilot is going to get on the intercom and tell you about it, but commercial jets are designed to fly with only one operable engine. And can glide their way to the ground with no engine power at all. So if your plane breaks down mid-air, you’ll still likely land in one piece!
  • There’s a red light on the left wing and a green light on the right. At night, it’s hard for pilots to see other aircraft. Every plane has a red light on the left wing and green on the right, so other pilots can easily identify which way the plane is facing and what direction it’s going.

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  • King Fahd International Airport, Dammam Saudi Arabia tops the list of the 10 largest airports in the world by size. With a total area of 780 square kilometers, the airport’s total area exceeds that of the country of Bahrain! Most of the property, however, is not put into use. In fact, only 37 square kilometers are dedicated for airport usage. That is only about 5%!

fahd

  • Hartsfield-Jackson Atlanta International Airport (ATL) is the busiest airport in the world.  Retaining the title since 1997, Hartsfield-Jackson remains in the pole position,according to the Airports Council International’s world traffic report, which was released on Sept. 16, 2019. More than 107 million passengers scurried along its lengthy concourses, rode its underground train (the Plane Train) and were lifted up and down its vertigo-inducing escalators, making it the busiest passenger airport in the world for 21 years in a row.
  • Changi Airport Singapore is voted the World’s Best Airport 2019 by international air travellers for the seventh consecutive year.

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  • KLM -Royal Dutch Airlines is the worlds’ oldest airline which was established in 1919. It recently celebrated 100 years of flying high!

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-M

PC: BusinessInsider;Wired;TheTelegraph;Airbus;Dailymail

Airports of the Future.

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In the past few years there has been a massive thirst for travel, whether for business or leisure. It’s as if the entire world is taking to the skies.

Aviation, although only somewhat acknowledged, has always been a catalyst for economic growth, enabling people and businesses to reach a global marketplace for goods and services and to travel for work, leisure or education.

Air freight is essential to modern life, but it is in the movement of people (precious cargo) that airports have the greatest effect on economic development.

Which is why, across the globe, airports are under intense pressure to expand and renew their facilities, with modern IT enabled services.

Airports are expensive. Maintaining them requires huge amounts of cash inflow. In an economic climate where governments are increasingly cutting expenditure to reduce debt, government financing and full ownership of airports is not always a sustainable or a sufficient source of revenue, hence privatization of airports is a must with the fundamental motive of arranging finances to upgrade or expand airports. Large amounts of  capital investments is needed by airports not only to keep operations smooth, since most of the work must be completed without interrupting current airport operations, but also to enable airports to make money from their investments.

Two-fifths of airport revenues in evolved airports around the world, come from retail and food outlets, car parking, advertising and other such ancillary revenues.

To stay in business, airports need to keep passengers streaming through their departure gates and through their shops, restaurants and bars. Plane tickets may be getting cheaper , but one way or the other, we all end up paying more for bigger, better airports by way of taxes and surcharges.

Airports of the future: areas set for radical change.

Airports are changing fast, as the rise of new technologies and growing environmental constraints play a crucial role in shaping the future of aviation. Airports are anything but static environments. Internal and external pressures are forcing hubs around the world to evolve into advanced, sustainable complexes offering a service that goes beyond mere transportation. Every competing global hub today vies to offer an experience like no other; newer attractions are being marketed as ‘destination airports’ rather than a ‘transiting’ one.

Baggage reclaim areas repurposed to increase capacity.

Barring the fully automated airport terminals around the world, there are still a lot many airports that need to address the issue of baggage handling, especially in smaller airports which provide the last mile connectivity. The issues of missing/ stolen baggage often leads to angst and stress amongst passengers and airport staff, not to mention the financial damages.

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Changi Airport

Shorter security checks.

Checkpoint screening systems will eliminate longer queues and recurring causes of disruption and delays at border controls. Airports are considering using technologies that can scan liquids and other materials from inside bags. Using advanced software and detection algorithms and 3D volumetric imaging, it would mean that passengers would no longer have to take liquids or electronic devices out of their bags.

Improving public transport links.

Many airports are working alongside partners and stakeholders to reduce their carbon footprint, from departure halls to the airport apron by improving surface access and train links and promoting public transport over cars.

This much-needed collaborative effort from both the railways and aviation could lead to higher volumes of rail travellers, cheaper trips and, in the long term, fewer cars reaching the airport every day.

If this concept proves effective, it would mean that airports can resize and re-use car parks to meet the growing capacity demands.

Biometric Scanners.

As part of the check-in process passengers will be scanned for biometric identifiers like facial features, iris patterns and fingerprints to verify their identities. This information is shared with immigration and security officials to streamline the arrival and departure process.

This technology, already undergoing trial at Heathrow, Schiphol, and Changi airports, could be used to track passengers from arrival to departure. It’s faster – and more reliable – than checking passports manually.

AI-in-Airport

Customer service: the rise of robots.

In the coming decades, robots are likely to take over several customer-facing jobs currently held by airport staff, especially as airports grow overcrowded.

Technology is already replacing admin jobs at check-in desks, with most airlines encouraging customers to use their apps for check-in and many implementing self-service bag drops.

But as years go by, we will likely say goodbye to staff working at bars and restaurants and many other areas of the departure hall, leaving space for robots.

As airplanes are changing to becoming more fuel and environment efficient so must airports too. From check in to disembarking, airport innovation should focus on offering efficiency.

Travellers world over are always on the lookout for a memorable travelling experience before they have even boarded the planes.

-M

 

 

OS:APH.com;AirportTechnology.com
PC:Telegraph.CO.UK;INdesignLiveSingapore;The National

Biometrics :The Checkpoint of the future.

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If you have recently travelled from any airport in the world, you would have noticed an obvious change in the entire security and boarding process. I’m talking about Biometrics here.

During the past few months, it has become clearer than ever before that biometrics technology will be at the heart of the airport of tomorrow.

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A number of international airports, including the likes of Changi Airport, SingaporeKempegowda International Airport, Bengaluru and Hong Kong International Airport, have emerged as front-runners in Asia, with all three committing to major biometrics-related projects that will play a crucial role in shaping the passenger experience.

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And not just for the travellers, biometric solutions have begun revolutionizing the airport experience for all its stakeholders involved – airlines, airport operations, vendors, government, and law enforcement agencies.

Up until about five years ago, biometrics was what we used in our mobile devices. Remember using your fingerprints to unlock your phones?

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Well today biometrics and facial recognition is bent on creating a seamless digital transformation in the aviation environment. This will enable a paperless, biometric-enabled passenger journey from registration to boarding. Facial recognition technology will identify passengers as they move through the different airport touch points, removing the need to present boarding passes, travel documents or passports at every stage.

And the focus on making travellers safer and the customer experience more convenient throughout the aviation journey – everything from check-in, bag-checks and security to airport shopping is taking shape.

Security is, of course, of the utmost importance, and rightly so – given the times we live in today.

Airport Security Groups along with Customs and Border Protection personnel are working daily (and nightly) to keep our skies safe, which is why biometrics is so important to the security process.

Having the ability to instantly verify that documents are valid and to match the identity and confirmed reservation of the traveller ensures that only genuine passengers move towards the boarding gates on the other side of the security line.

Biometric security enhancements are more accurate at screening individuals as well as quicker to get the lines moving faster through security.

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With the ability to predict wait times, passengers are able to spend more time doing what they choose, from relaxing in the lounge, to visiting duty-free shops.

Big change cannot be driven solely by the technology alone. More collaboration among industry stakeholders is critical to the success of the digital revolution in commercial aviation, for a better customer experience, improved commerce, cost and time-savings, optimized security and smoother airport operations.

Next time you’re at the airport, think about how biometrics could be improving airport operations, and making your life more secure.

 

 

 

 

 

OS:NEC Today; FTE
PC:Changi Airport; CondeNestTraveller; ABC News; CNA; APEA; CNN

Qantas ‘Project Sunrise’

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There is a palpable excitement in the air. The clock is ticking on, following the announcement that Qantas has put out on for testing an extremely long haul flight from the east coast of Australia (Brisbane, Sydney and Melbourne) to London and New York.

Both Boeing and Airbus are working on providing an aircraft with ultra-long-range capabilities. The chosen plane needs to be capable of flying 10,573 miles nonstop, a journey which is pegged to take in the range of 21 hours in total.

Qantas will select the aircraft by end of this year. Till then the global attention is on the airline and speculation about its choice of aircraft is mounting.

‘Project Sunrise’ is Qantas’ goal to operate long haul research flights to gather data about both passenger and crew health on flying such a long journey. Three flights will be conducted in October, November and December and the data gathered will be used to track the health and well-being of passengers and crew members on board the approximately 19-hour long flight.

The Australian airline will carry 40 passengers and crew on two flights from New York to Sydney and another from London to Sydney.

The test passengers on the flights will mainly be Qantas employees, as well as scientists. Passengers and crew will be fitted with wearable technology devices to monitor sleep patterns and food and drink consumption, and to see how lighting, physical movement and in-flight entertainment impact their health.

For passengers the key will be in minimizing jet lag and creating an environment where they are looking forward to a restful, enjoyable flight.

For crew, it’s about using scientific research to determine the best opportunities to promote alertness when they are on duty and maximize rest during these flights.

Long-haul travel takes its toll on the body. Deep-vein thrombosis (DVT), blood clots that can form particularly in the legs, is one peril. Nausea, Jet Lag and back pain from sitting for too long are another.   Airlines like Qantas will have to consider allowing more space for passengers to move if it goes ahead with its ambitious plan of across the world non- stop flight..

If all goes well, Qantas aims to operate regular, non-stop flights to London and New York from Brisbane, Sydney and Melbourne as soon as 2022/23.

Frankly for business travellers this could be a time saver but I have my doubts whether any family with kids would be keen on taking this flight. It would be an absolute nightmare keeping the kids cooped up in such a long flight. The lack of space, boredom and sheer monotony of air travel would be such a bother even with business class seats –read flat beds.

What about you? Would you be sold to the idea of flying non- stop from Sydney to New York for 21 hours straight? Please share your views in the comments.

 

 

 

OS:SimpleFlying; AustralianAviation; Business Insider
PC: Qantas