Show them you care.

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After spending years training newbie entrants in Automated Ticketing, Tourism and Soft skills in the field of Aviation, Travel and Tourism, I can’t help but notice the customer service delivered to me everywhere I go, whether I am shopping, dining, or even travelling. I guess the trainer in me still has that ‘Hawk Eye’ when it comes to service.

Great customer service is the holy grail of any business. Competition in the marketplace has made it crucial for businesses to spruce up on not only their hardware but more importantly their software – aka employees.

Having said that, customer service training is and should always be the top priority in organizations having multiple customer touch-points.

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In fact service approach needs to be in the DNA of the organisation. Only if product, policies and strategies are designed keeping customer’s wellbeing in mind that a good service experience can truly be delivered by customer interfacing teams.

Today travellers are more demanding than ever. They have more power than they used to. They are smarter and have higher expectations than ever before. They are more up-to-date and better informed today, as technology has made it easier for them to do their homework.

Smart travellers – empowered travellers – know what options they want hence airlines, travel companies and hotels must be equipped to meet customers on their terms, when, where and how they want.

In the Aviation industry good customer experiences are of great significance. Customer demand is about meeting and exceeding expectations and making the customer feel special with a more personalized experience.

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For example; Emirates, provides the so called ‘Knowledge-driven Inflight Service’, which enables cabin crew to operate with greater efficiency and provide a more heightened level of service to the airline’s customers. This technology enables the crew to know the customer’s preferences and issues that might have occurred during their previous travels thereby enabling the carrier to offer personalized service, unrivalled within the industry and for which the airline prides itself upon.

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Closer home, SpiceJet provides a host of offers like ‘Hot Meals’ on board which is a paradigm shift for Low Cost Airlines. It is a great delight to customers, and a differentiator for the airline. ‘SpiceBiz’ the new Business Class offering at affordable fares, and a premium product called SpiceMax which has spacious seats with extra leg space, complimentary meal, Priority Check In, Bags out first, etc. – all at a nominal charge.

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Eventually the best way to retain your customer is knowing what they need. Courteous staff, ease at checkin /boarding, inflight service, are just few of the ways you can keep your customers happy. Airline Loyalty programs and club memberships offer exclusive benefits such as a complimentary pick up service to the airport and also at the final destination, or a Lounge access card at departing airports to its First or Business class passengers.

Unfortunately, complaining passengers are on the rise. They have complaints, sometimes frivolous, about their journey. A delayed flight for instance has the twitterati in a twist. Passengers start abusing and condemning the airline not realising the reason could be genuine for such delays.

Aircrafts are not supposed to be standing on the tarmac forever. They are supposed to ferry passengers in the air. Most airlines have a tight turnaround time and if the aircraft is delayed from the originating airport for some reason such as inclement weather or offloading the baggage of a gate-no-show passenger, this cartwheels into delays at further sectors.

But people have no clue about the intricacies such as time slots, availability of runways, crew rest coming into effect, and many other factors involved. Passenger safety is of utmost importance to any carrier. And delays are as much a part of air travel as on time performance.

In the past, when customers had a complaint, they’d speak to a gate agent or call the airline. Today, they’re more likely to post about their problem on social media, including Twitter and Facebook — which means the world is watching to see how the airlines react.

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Furthermore today the impact of social media trolls influences the passenger’s choice a great deal. It has therefore become crucially important to have a knowledgeable team at the helm of all Social media platforms, to capture the Voice of the Customer and provide quick, helpful, understanding and encouraging response and support, in a timely manner.

Airlines always keep trying their best to keep their customers happy. For instance, incase of a delayed flight of more than 12 hours, most airlines would offer a hotel stay until the next flight becomes available or rebook/transfer passengers to another airline, space permitting.

Air travel can be a confusing experience for a first time traveler. The customer service team must be able to convey timely and useful information to the passengers through their Apps, emails, WhatsApp, SMS, and other social media channels.

Keeping all customers happy at all times is as elusive as finding a unicorn. Providing flawless service, however, is not always easy.No matter how many customer service surveys are conducted, much of the customer psyche will forever remain of ‘yeh dil mange more’ !.

All said and done, in today’s world of competitiveness, service industry must invoke technology to couple training and fine-tuned SoP’s to deliver top notch, proactive and personalised customer service to keep their customers loyal.

 

Madhavi

 

 

 

PC: Twitter;Bloomberg;SmartCitiesWorld;Emirates;Spicejet;Future Travel Experience;AfroMum

 

Overtourism – Coping with the Crowds.

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Come to think of it, we are more than responsible in bringing about a lot of damage on the planet by travelling.

In this age of everybody wanting to travel someplace, overcrowding is inevitable. And it hits you the moment you reach the airport which seems packed to the brim. Mass tourism affects popular cities that are being overrun with short-term visitors, or  beautiful sites that are becoming polluted, or when the pristine landscape of a hill station is being cleared of its natural fauna to find land for hotels, or even when ancient ruins are being pounded by never ending footfalls. You realize then that somewhere we need to stand up and say NO!

What shocked me more than all of these reasons was the fact that even the Mt Everest was not spared.  When you imagine the summit of Mount Everest, you picture a quiet, snowy peak far from civilisation. But a striking photo, taken by mountaineer Nirmal Purja, in May’19 shows how the reality is a lot more crowded.

Experts say crowds at Everest have also increased in recent years because expeditions have become more popular. Many “traffic jams” are caused by unprepared climbers who “do not have the physical condition” for the journey which risks not only their lives, but the lives of the Sherpa’s taking them up the mountain.

But regardless of how often we tell ourselves that we’re “travellers” and not tourists, good intentions don’t change the fact, that we’re all just a part of the huge number. And we are destroying the world by loving it to death.

The question is though: what can you do? I mean I love to travel I gain too much from seeing the world, as I’m sure so many other travellers do. So how do we find a balance of loving the world without destroying it?

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The crowded beach of Maya Bay,Thailand

The government is doing its fair share in controlling overcrowding by  implementing entry and exit timings with managing  footfalls around the world heritage sites and some more listed below;

  • In Italy’s hugely popular Cinque Terre, a phone app is being trialed that shows visitors real time congestion on the trails, and points them in the direction of alternatives.
  • For some places though, like Maya Bay in Thailand, and Boracay Island in the Philippines, the strain of overwhelming visitation has led to the extreme measure of closing the destinations to tourist’s altogether: an enforced time out for clean-up and recovery.
  • In one of the world’s most remote destinations, Easter Island, has recently changed the length of stay for tourist visas from 90 days to 30; an effort to curb the impacts of rising tourism on the tiny Pacific isle.
  • Even though there’s stringent management that includes a pollution-free perimeter zone, and capping the number of tourists visiting the Taj Mahal, there’s no improvement outside the tourist attraction itself. With an enormous number of tourists visiting the monument on a daily basis it is slowly falling to the victim of pollution.

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However as an individual, the choices you make about where you go and what you do as a responsible traveller, can actually go a long way to helping ease the pressures of over tourism.

1. Search out Regional Alternatives

How about getting off the tourist trail and visiting destinations with lesser known sights and experiences?

Take the island of Bali. With attracting close to 6 million tourists in 2018, visitors tend to congregate around the island’s south, in heaving tourist centers like Seminyak and Kuta. But outside of Bali’s places such as Munduk, Padang Padang, Amed with some eco lodges in Munduk and Amed is where you can still find paradise, mingle with locals, and experience Bali’s distinctive island culture.

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2. Visit during Off-Peak Periods

When you visit a popular place outside of peak times, you’ll be contending with fewer tourists, and you’ll often be able to take advantage of cheaper flights, accommodation and experiences. For instance, in Croatia, Dubrovnik’s Old Town turns into a tourist crush during the hot daylight hours of the cruise ship season. But a morning stroll along the city walls before the crowds arrive, or an evening wander through its lantern-lit streets after they’ve shipped out? Magic.

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3. Support the Local Community with Your Time and Money

While tourism can bring a much-needed boost to a local community, by staying longer, sleeping in locally owned accommodations, eating at smaller, locally owned restaurants, and joining tours or experiences run by responsible local operators, you can feel more confident that your valuable dollar is going directly into that community.

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4. Explore Beyond the Hotspots with a Local Guide

For many of our over-loved destinations, crowds are often concentrated around a handful of hotspots. Exploring a destination with a responsible local guide who will often take you to places most tourists never get to see, can reveal an entirely different side to the place you’re visiting, and get you away from the over-touristed mainstream.

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5. Be an Eco-friendly, Responsible Traveller

‘Leave no trace’ that’s all there is to it!

By taking steps to minimise the waste you produce on your travels, and encouraging others to do the same, you can do your bit in helping to ease the pressures on this front. A cloth shopping bag, or a reusable water bottle, will immediately reduce your environmental footprint as you travel.

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What we need to do is to develop the idea of conscious travel and start to imagine a better alternative. Unfortunately, there is no magic wand or silver bullet; change will need to occur at the grassroots level, one destination at a time.

 What about you? Have you ever attempted to give back to the places you visit? Post a comment below.

Madhavi

 

 

 

PC:Thebeautyoftravel:Asean Travel:Agoda:Safareya:VisitBritain:Tripadvisor:Pinterest:IndiaToday

A photo walk through the TWA flight center

 

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The last time the Trans World Airlines (TWA) terminal at Kennedy International Airport saw a weary traveler was in 2001.

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The flight centre has since been closed until May 2019 , when it reopened and transformed into the lobby of the new TWA hotel , the only on site airport hotel.
Offering an homage to a past era of aviation, today the terminal’s twin corridors lead you to the TWA hotel with 512 rooms.

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What was once an ‘Arrivals hall’ , is now the reception area of the hotel . The check in desks of the terminal serve as the reception desk .

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Lining the walls are the many pictures of the cities TWA  once flew to.

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Hotel guests will feel like they’re stepping back in history — with the old flight board on display, model cars in what will be a restaurant, rotary pay phones and red plush furniture. There are more than 500 guest rooms, dozens of meeting rooms and even an infinity pool on the roof.

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Walking into the Flight Center, you are greeted first by a vintage Lincoln in the porch. As you enter you see a ticking departures board and a hostess dressed in a purple polyester TWA uniform. Moving on the graceful staircase, the Sunken Lounge, huge window panes, and a view of a restored TWA plane on the long-abandoned runway..

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A cocktail lounge in a repurposed Lockheed Constellation L-1649A from the 1950s stands outside the new hotel. Four large sofas and eight vintage airplane seats reupholstered with a retro pink and orange plaid seat the guests .

 

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The display of TWA uniforms and luggage through the decades is just one taste of history in the brand new hotel.

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There are multiple places to eat throughout the TWA Hotel, such as the Paris Cafe, located on the mezzanine level of the historic building. The 200-seat restaurant is now open for breakfast, lunch, and dinner and serves food inspired by in-flight menus from TWA.

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For quick meals, what was once the ‘Departures Hall ‘ now has a mini food-court style offerings and coffee carts.

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Located through the terminal are the multiple memorabilia reminding you of the aviation era gone by.

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Whether you’re an avid plane spotter or just love rooftop bars , the Pool Bar at the TWA Hotel is worth visiting . Looking out over JFK’s Runway 4, you can watch JetBlue and Delta planes take off while sipping a cocktail at the bar or while swimming in the infinity edge pool.

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The TWA hotel at JFK Terminal 5 takes you down memory lane with a marketable “story” and some absolutely wonderful ‘Instagrammable’ photos.

 

Madhavi

 

 

PC: Personal;TWA Hotel;

 

 

 

Your place or mine?

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The first time I heard about Home swapping or Home exchange was via the Hollywood flick ‘The Holiday’ starring Kate Winslet and Cameron Diaz, the story about two lovelorn women from opposite sides of the Atlantic Ocean, who arrange a home exchange to escape heartbreak during the Christmas and holiday season.

What a brilliant idea this was!

Swapping homes could be the perfect way to expand your horizons and holiday for free in exotic locations.

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Jetting off and arriving at your own ‘home away from home’ is an appealing thought. But since most of us can’t afford a foreign holiday home, the trend for house swapping, where holidaymakers move into one another’s homes – saving the expense of paying for commercial accommodation – is becoming increasingly popular. Home exchanges make an ideal base for one-day or weekend excursions.

People who have gone in for home swapping have made good friends along the way. You get to live as they live, shop where they shop since the exchange partner will often leave insider information about the area. What’s so fabulous about home swapping is it’s not just a holiday, it’s a lifestyle. And you get the most out of an intercultural experience.

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But home swapping is not everyone’s cup of tea. Some folks love to swap and do it several times a year because it allows them to experience new places without paying for hotels, restaurants or, in many cases, transportation (the use of the family car is included in many home exchanges). However, some travellers are turned off by having to cook and clean on their vacation, while others feel uneasy about having strangers living in their own homes.

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However there’s more than one way to do a home swap:

  • You can stay in your exchange-partner’s home while they stay in yours (a “simultaneous exchange”).
  • You can stay at a home-swapper’s second home or vacation home (a “non-simultaneous exchange”).
  • Or you can stay as a guest in a home-swapper’s abode while they’re also in the house (a “hospitality exchange”).

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There are various home-exchange sites online that cater to different types of exchanges. Usually with the companies listed on a home exchange program  buying a membership is mandatory.

A lot of footwork is necessary. Both the owner and the holiday maker have to do their homework well before getting into such agreement. Check references, find them on social media or /and ask your home-exchange company for more information about prospective home exchange partners.

Home swapping is more or less a safe way to arrange a stay, with none or few cases of reported theft or vandalism. In the end, when it’s a simultaneous exchange, mutual trust is fundamental.

Here’s some pointers on how home swapping works.

  • By joining a reputable company via an annual membership. You’ll be able to list your property on their website and make contact with other owners to arrange your exchange.
  • Most house-swap firms don’t visit properties, so it’s imperative to study photos carefully, and look at feedback and definitely ask the owner questions.
  • Most of the companies have a guest points system where you earn guest points when you host and spend guest points when you stay as a guest.

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For many travellers, a home exchange /home swapping is an economical, comfortable and fascinating way to vacation far from home. The possibilities for home exchanges could be endless.

Madhavi

 

 

 

OS: Daily Mail UK /  PC:Shespeaks;Readers Digest;Hitster;Froodee;TripSavvy;

Continue reading “Your place or mine?”

Wellness holidays to rejuvenate your Mind, Body & Soul.

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Giving your body a wellness holiday is the ideal gift of happiness and rejuvenation you can do to yourself. And when it comes to picking a place where you could unwind, India most definitely tops the charts.

Imagine yourself being pampered amidst the arms of nature, feels great right?

Wellness tourism is experiencing a huge spike in recent times with people swapping their cocktail-fuelled beach vacations for detox and other aspects of mental and emotional well-being. Most Spa resorts have incorporated Yoga Nidra, Acupuncture, Meditation and complemented them with specially-curated diet plans.

Ayurveda, Yoga, Meditation, Rejuvenation-the options are endless.

Ayurveda, is the oldest system of medicine on Earth and practised from as long as 5000 years back, is known as the ‘Science of Life’ and is a great way to naturally heal and restore not just the body but the mind as well.

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Kerala is where it all started. Kerala has stood tall against time and has kept its age-old traditions alive not only with the natives but travellers from across the globe, who come here for seeking positivity, solitude, detox and natural treatments.

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Bringing absolute peace to mind, YOGA stands as one of the six orthodox schools of Hindu philosophical traditions. The ancient form aids in attaining good health through mental, spiritual, and physical practices. Indian and international travellers crash into yoga and rejuvenation retreats in India to relish a Saatvik diet (vegetarian proteins grown naturally by not harming nature and all its living beings) and meditate till they feel good. Yoga helps in bringing positivity to your thinking, pain relief, sound sleep, younger looking DNA along with helping in having healthy joints, controlling blood pressure, and boosting immunity.

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Rishikesh is the yoga capital of the world. The serenity and tranquility of nature have been very important to retreats in Rishikesh. The treatment or a yoga experience here is a blissful journey as it is housed in the lap of the Himalayas and it is located right next to the river Ganges. Yoga pavilions, landscaped gardens and the breathtaking Himalayan valleys are enough to lure people to get the best out of the retreats in Rishikesh.

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Whenever the dark clouds of stress and tension circle around, Meditation comes in like a savior. Meditation has been with us for thousands of years. This technique of connecting with your inner self in a peaceful environment aids in calming your blood pressure and heart rate. Meditation can fight anxiety, pain, and depression and brings ultimate peace to mind. ‘Vipassana’ a 10 day course and observes “noble silence” — that is, silence of body, speech and mind and which means to see things as they really are, is one of India’s most ancient techniques of meditation. It was taught in India more than 2500 years ago as a universal remedy for universal ills.

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Dharamshala is literally regarded as the paradise on earth for meditation. The natural beauty of that place with a very serene backdrop is in itself one of the very prime reasons why people flock to Dharamshala.

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Spread in a 65 acre Greenland campus, on top of the Panchagiri Hills, The Art of Living Ashram in Bengaluru is another place where not only can you simply meditate, but also practice yoga and other forms of art which gives you the complete freedom to be yourself no matter how the world is outside.

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In simple words, rejuvenation is the art of injecting happiness and positive energies in someone. Getting a rejuvenating therapy helps in bringing calmness to your mind, improving your skin and even increase in memory. So whether it’s practicing yoga, or getting an Ayurvedic treatment, or just feeling good by the coastline or simply breathing along in nature, there are ways which you can feel rejuvenated.

Isha

Isha Rejuvenation Center, Coimbatore established by Sadhguru allows an individual to experience inner peace and the joy of a healthy body through a unique and powerful set of offerings. These include residential programs, walk-in medical consultations and Ayurvedic therapies. The Rejuvenation Center is located at the foothills of the Velliangiri Mountains, referred to as the Kailash of the South. The Isha Yoga Center is home to the Dhyanalinga, a unique meditative space that embodies the distilled essence of yogic sciences. The energies of the Dhyanalinga create an atmosphere that supports and catalyzes the rejuvenation process in the human system.

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Ananda in the Himalayas, Rishikesh is the luxury spa which specializes in more than 80 varieties of spa therapies which are the mixture of traditional Ayurveda with modern spa. It also offers a range of Ayurvedic treatments- Abhyanga, Shirodhara, Shloka, Takradhara, Mukh lepa. Besides, the resort is also famous for Yoga & Meditation therapy, healing treatments, physiotherapy, and Vedanta talk.

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Besides having places that are specially earmarked for wellness tourism, such as Kerala or the Rishikesh, it’s not unusual to see some of the major hotel chains at touristy destinations such as Agra, Goa, Bangalore or Udaipur and even cosmopolitan cities such as Delhi, Mumbai and Kolkata having their own in-house spa therapies which are the mixture of traditional Ayurveda with modern spa.

Some of them offer a range of Ayurvedic treatments such as Abhyanga, Shirodhara, Shloka, Takradhara, Mukh Lepa and more which help in purifying the blood by using herbal oils and medicines.

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Most of these places offer some attractive tailor-made packages for a healthier and sustainable lifestyle, as per guests’ needs which are determined by a doctor and their team of experts, skilled therapist, nutritionist, yogis, and chefs.

With rising demand for traditional healthcare practices and a growing emphasis on preventive health care methods, medical and wellness tourism is gaining immense popularity and attention among people.  And so today the need of the hour is to provide an easy, transparent and organized way to travel and experience wellness with better classification and a more effective rating-system for these wellness centres is crucial.

 

Madhavi

 

 

 

 

 

 

PC: Little India;Shutterstock;Isha ;Hindu;Ananda Spa; Tushita info;Tour My India;Rediff

Technology Trends that facilitate Smart Travel Experiences

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Technology is much like the Joneses- always up to something new. Frankly you just can’t keep up with it however much you try.

But the usage of technology is not new to Aviation. Back in the late 20’s a variety of technological navigation aids such as rotating lights or radio navigation aids would help pilots achieve a smooth and safe landing. Then towards the 40’s Instrument landing systems (ILS) used the best features of both approach lighting and radio beacons with higher frequency transmissions. Over the past few years many airports/pilots are using global positioning system (GPS) in addition to ILS. The GPS has become a primary method for navigation between airports and is exceedingly precise.

It is critical for the aviation, travel and hospitality industry to keep up-to-date with the emerging technology trends so as to nail the (CSQ) customer satisfaction quotient. Nonetheless, with such major breakthroughs in technology, it is playing a very vital role with its capability to increase the effectiveness of business operations and improve the customer experience.

 

Internet of Things (IoT)

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The internet of things, or IoT, is a system of interrelated computing devices, have the ability to transfer data over a network without requiring human-to-human or human-to-computer interaction. (IoT) involves internet-based inter-connectivity between everyday devices, allowing them to both send and receive data.

To explain simply; Smart homes that are equipped with thermostats,  appliances, heating, lighting and other electronic devices can be controlled remotely via computers, Smart phones or other mobile devices, is a example of IoT.

Similarly IoT technology is being used in hotel rooms to provide customers with a device that connects to everything from the lights, to the heaters and air conditioning, allowing all to be controlled from one place. At airports, this may mean using sensors and sending information to passengers Smartphone’s, alerting them when their baggage is nearby and allowing them to locate it faster.

 Recognition Technology

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The technology includes finger print recognition, facial recognition, retina scanning and various other biometric identifiers. Such technology is already being used in some hotels to allow access to rooms via finger prints, or to allow for semi-contactless check-outs.

As the number of travellers grows, airports have started to turn to biometric technology. This speeds up various airport processes by allowing passengers to complete check-in and go through security or passport control without having to deal with a human agent.

 Robots

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One of the most exciting technological developments in recent years has been the increased prevalence of robots in hotels, right from text-based chatbots and robotic assistants, to security robots, being used on the front desk as customer information points. The main benefits are their ability to function 24/7, without needing breaks or motivation, providing greater consistency than humans would be capable of.

With a constant need to improve airport security, robots are being deployed in some locations to assist human security staff, for the purpose of detecting concealed weapons and other hidden items that are not permitted on flights.

Chatbots are used to guide customers through the online booking process, asking intelligent questions along the way for seamless travel bookings 24/7.

Artificial Intelligence (AI)

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Perhaps the most obvious use is with chatbots possessing the ability to deliver rapid response times to problems or queries.

In fact, one of its most popular and effective uses is for gathering and interpreting huge amounts of data quickly and accurately, in order to draw conclusions about pricing strategies, revenue management, customer feedback from surveys, reviews and online polls, and even intelligently manage inventories, in order to build a clearer picture of current opinion, in real-time.

Blockchain

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Although blockchain technology can sound confusing at first, it is actually pretty simple. Ultimately, it is a list of public records, where transactions between parties are listed or stored.

Despite automation, payments and settlements in the travel industry continue to be challenging and time-consuming. A complex distribution system, frequent cancellations and refunds, add to the operational challenges. Blockchain can bring in the seamless integration, agility and speed required between multiple players.

One of the most crucial aspects of blockchain technology is that data is decentralized and is more secure, traceable and transparent along with being resistant to modification and unwanted tampering. The decentralised nature of the blockchain means that information can never go ‘offline’ or be lost through accidental deletion or a malicious cyber attack, ensuring transactions are always traceable.

The travel industry relies upon different companies passing information between one another. For example, travel agents pass on customer details on to flight companies and hotels by way of overseas payment or loyalty programs. Blockchain makes accessing and storing important information securely and more reliably.

Airports use blockchain technology for tracking the movements of luggage, especially when dealing with international travel especially when the passenger uses multiple carriers and journeys to arrive at a destination. Using a decentralised database makes sharing tracking data between companies a lot easier.

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For companies operating in the travel industry, it is essential to keep up with the latest technology trends. Understanding and adopting the trends allows the businesses within the travel industry to provide a better experience for the customers as well as aid in optimizing revenue management and overall business performance.

 

-Madhavi

 

PC-Future Customer; Airport Show; Hotel Technology; Digital Trends.

 

Off the beaten track

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PC:Pexel

Do you remember what your doctor ordered you to do, to keep your body happy and healthy? Err, do apples ring a bell?

Great! So if I ask you what it is that you should do to keep your soul happy? What would you say?

Well in my opinion it has to be travelling.

Wouldn’t it be a perfect world if every couple of months, we would be able  to take short weekend getaways, far away from the hustle and bustle of the daily life.

A chance to stay in a fancy hotel, eat delicious food prepared by top chefs, lie on the beach drinking cocktails and going shopping sounds like the ideal way to de-stress away the daily grind.

Of course there is no doubt that indulging in luxe travel is absolutely fabulous, but sometimes let’s make that adventure junkie in us take over and have us explore new places as they are meant to be seen.

So how about getting off the beaten path and away from sponsored tourism?

If you really want to ‘see’ the place and ‘feel’ the experience rather than just taking a vacation, then here are some ways you can go about it.

Try backpacking

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PC:Unsplash

Rather than staying at five-star hotels or dining in Michelin star restaurants, go away from the glitz and glamour of tourist hot spots. Try Backpacking. It allows you to see a destination in a completely different way. It’s a much more humble way to get around and appreciate a destination for what it really is beyond the conventional tourism.

Of course you’ll mainly be traveling on foot and or by public transport which will enable you to really immerse yourself in the place you’re in, allowing you to see it as the locals would and not simply as a tourist. You’ll be discovering places that you simply wouldn’t come across if you were on package tour. Not only is it an inexpensive way to travel, but it can give you really meaningful experiences. You will leave a place feeling as though you know it, rather than just skimming the surface like you would as a tourist.

Stay somewhere different

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PC:Kerela Tourism

Instead of staying in a hotel, why not look into different accommodation options when you travel? For instance if you are in Kerela, try staying in a houseboat. The experience you will have will be like no other. Or you could choose an AIRBNB rather than an upscale hotel. It’s a lot cheaper and can completely change the feel of your trip. There are plenty of websites which offer home stays and vacation rentals with the entire house if needed.

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I have personally had some amazing stays at Washington DC and Montreal at comfortable and well maintained AIRBNB’s .  Although these were a little further out from the main tourist destinations, it allowed me to stay in a location that I may have never found, had I stayed at a hotel. Or if you are solo traveller you could look into travel hostels, these are cheap and cheerful and can be a great way to meet other travelers.

Once you’ve decided on your destination, do your research and consider different options for where you could stay. Going with something a bit more unique such as Houseboats, or Swiss Tents could add another dimension to your trip and make it extra memorable.

Speak to the locals

Speaking to the locals is one of the best ways to find places that are off the beaten path. There are certain streets that bring out the vibe of a place. And speaking to locals would certainly help in exploring it.

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On my recent trip to Singapore, walking through the streets in Kampong Glam, I was pleasantly surprised to find Haji Lane. It’s fabled to be one of the narrowest streets in Singapore. The street had some quirky and vintage boutiques, funky graffiti on its walls and quaint cafes.

Neal’s Yard in London was another such gems I found on my travels.

Google and travel guides will, of course, tell you all about popular places and the things that you want to see, but there will be so many additional things that you’ll be able to discover by chatting to the people that live there.

Travel off season

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Most destinations will have a peak season and an off season, mainly dictated by the weather. Ideally try going during either on an off peak or shoulder season. Not only will it be less expensive but it will be less busy. Sure, there won’t be as many shops, eateries, clubs and other hot spots open but as a traveler, this won’t be the kind of thing you’re looking for anyway.

On the downside, there might be not so ideal weather conditions during the off season depending on where you go, so do your research and go prepared. For example, many hotels in Goa have excellent packages during the monsoon season between June-September.

scuba
PC:LonelyPlanet

 

Travel, should not be a break from everyday life. Travel should be the time when you feel the most normal, centered, and at home.

There is no high more intense than being someplace new, and feeling like just a little piece of a vast, vast world.

 

Happy Exploring!!

madhavi